Cancellation policy.
Please give us at least 24 hours’ notice if you need to change your Clinic83 appointment.
We want to give every client the time and care they deserve. Advance notice lets us offer an available appointment to someone else.
Cancelling or rescheduling
Please provide at least 24 hours’ notice if you need to cancel or reschedule. If you cancel or reschedule within 24 hours of your appointment, a fee of 50% of the booked service cost will be charged.
Missed appointments
If you do not attend and have not given advance notice, the full cost of the booked service will be charged.
Late arrival
If you arrive late, we may need to shorten your treatment to avoid delaying the next client. You will still be charged for the service you booked. If you are more than 15 minutes late and there is not enough time to provide the treatment, you will be charged in full.
We understand that plans can change. Please contact us as soon as possible on 07935 921529 if you need help with your booking.
This policy applies to appointments with Clinic83. Élan Aesthetics manages its own bookings and terms.